1. Information We Collect
At Moon Lit Jewels, we collect information necessary to process your wholesale requests, design modifications, and logistics orders. This includes:
- Personal details: Your full name, email address, telephone numbers, and billing/shipping address.
- Business details: Your store name, company registration identifiers, GST number (if applicable in India), and target retail demographics.
- Technical parameters: IP addresses, browser configurations, visit durations, and page interaction maps collected via functional cookies.
2. How We Use Information
We process collected information to optimize commercial delivery pipelines, manage customer accounts, and communicate effectively. Specifically, we use it for:
- Confirming and executing wholesale catalog orders, custom jewelry production, and shipment dispatches.
- Validating B2B wholesale account qualifications.
- Responding to query emails, pricing checks, and customer service requests.
- Sending customized promotional catalogs, trending inventory design alerts, and corporate updates.
3. Consent
By filling out our contact inquiry form, registering for wholesale price sheets, or providing your contact details, you grant express consent to Moon Lit Jewels to communicate with you. Your submission validates that you explicitly agree to receive operational and promotional notifications from us.
4. Marketing Communications
We use multiple messaging channels to keep our retail partners updated on price changes, silver metal rates, and new catalog releases. When you select the consent checkbox, you agree to receive communications through the following systems:
- Short Message Service (SMS): Standard operational text messages for shipping updates and transaction receipts.
- Electronic Mail (Email): Premium newsletters, digital invoices, design catalogs, and custom order project status reports.
- Outbound Dialing (OBD) Calls: Automated voice notifications for urgent dispatch delays, account verification prompts, or payment confirmations.
- Google RCS Messages: High-resolution media cards showcasing new design arrivals and customized B2B offers.
- WhatsApp Business Services: Live chat support, image sharing of product details, and rapid ordering approvals.
You may opt-out of marketing communications at any time by emailing us at moonlitjewels925@gmail.com.
5. Cookies Policy
We utilize browser cookies to maintain your current session, analyze web traffic, and remember display choices (like active menu segments). You can adjust your browser settings to reject cookies; however, doing so may disable certain interactive features on our website.
6. Data Protection
We implement strict digital security protocols, including Secure Socket Layer (SSL) encryption, firewalls, and limited database access permissions, to protect your personal and business records. Your details are accessible only by authorized employees handling billing, logistics, and account management.
7. Third-Party Sharing
We do not sell, rent, or lease our B2B client database to external marketing companies. We share information only with trusted third-party service providers required for core business actions, such as:
- Shipping and parcel companies (for delivery).
- Insured courier partners (for secure value transport).
- SMS, WhatsApp API, and email service nodes (for sending transactional confirmations).
- Payment gateways (for verifying card or bank transfers).
All such partners are bound by confidentiality clauses and are prohibited from using your data for independent purposes.
8. User Rights
Depending on your location, you have specific rights regarding your personal records, including the right to inspect, edit, or request complete deletion of your records from our systems. To invoke these rights, please email us directly with your registration details.
9. Data Retention
We retain your profile data as long as your B2B account remains active, or as required by tax and accounting regulations in India (e.g. archiving commercial invoices for audits). Once no longer needed, data is securely scrubbed from our active servers.
10. Children's Privacy
Our B2B services and products are specifically oriented toward business entities and retail operators. We do not knowingly collect records from individuals under the age of 18.
11. Changes to Policy
Moon Lit Jewels reserves the right to revise this Privacy Policy at any time. When updates are published, we will modify the "Effective Date" at the top of this document. We encourage partners to check this page periodically to remain informed about our data handling rules.
12. Contact Information
For questions or comments regarding our data safety standards, please contact our data compliance coordinator:
Moon Lit Jewels
43/44 Erullappan Street, Sowcarpet, Chennai - 600007, Tamil Nadu, India
Email: moonlitjewels925@gmail.com
Mobile: +91 96295 55600 | +91 96771 12519